Floor Manager – Retail Store Supervisor

About the role

As a Floor Manager at Levi Strauss & Co., you will lead the store team in Amsterdam, delivering an exceptional customer experience while driving sales performance. You will act as the key link between our products and customers, supporting and developing stylists and store staff.

Key responsibilities

• Support and deputise the management team in delivering KPIs and implementing profit opportunities.
• Set and monitor individual, daily and weekly sales targets to improve store performance.
• Run reports, track KPIs and update the management team on performance.
• Assist with store operations including stock management, payroll, administration and rota planning.
• Provide 1‑2‑1 customer service, ensuring the customer always comes first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Required profile

• Passionate about the Levi's brand and its values.
• Strong customer service background with proven team‑management experience.
• Track record of developing and growing retail teams.
• Experience driving KPIs and sales targets in a retail environment.
• Good understanding of store operations such as stock control and payroll.

Required skills

What we offer

• Competitive salary and attractive benefits package.
• Opportunities for career development within an iconic global brand.
• Dynamic and inclusive working environment focused on innovation.