Senior Partner Solutions Engineer - Hardware

About the role

Adyen is seeking a Senior Partner Solutions Engineer with deep embedded Android or systems engineering experience to own the technical relationship with complex hardware OEM partners. You will act as the primary technical authority, driving strategy, tooling, and process improvements while collaborating across product, engineering, and commercial teams.

Key responsibilities

• Serve as the senior technical advisor for OEM engineering teams, leading escalations on complex device‑level issues.
• Define technical strategy for OEM relationships, prioritising issues, closing process gaps, and evolving automation and tooling.
• Align cross‑functional stakeholders (Product, Engineering, Hardware Integrity, Commercial) on OEM priorities, especially when conflicts arise.
• Design and promote tooling, automation, and process improvements that scale quality across the partnership.
• Partner with Commercial to proactively enhance the Adyen payment experience on partner devices.
• Mentor other Partner Solutions Engineers on debugging approaches and partner management.
• Help shape a scalable operating model for Hardware Partner Engineering as Adyen expands OEM coverage.

Required profile

• 8+ years in a technical solutions, partner engineering, or similar customer‑facing role.
• 4+ years hands‑on embedded, firmware, or systems engineering experience.
• Credible technical authority able to evaluate OEM root‑cause claims and hold senior counterparts accountable.
• Proven ability to turn reactive backlogs into durable processes, tooling, or automation.
• Excellent communicator comfortable leading discussions with senior partner engineering leadership and internal stakeholders.
• Strategic mindset with high agency, thinking beyond the current ticket queue.
• Willingness to travel to OEM locations and work across time zones.

Required skills

• Embedded Android
• Firmware development
• Systems engineering
• Automation
• Tooling development