Communications Officer – Donor Engagement

About the role

This is an exciting opportunity for a proactive and creative professional to turn complex stories into compelling content, build strong relationships, and support the growth of a mission‑driven international organization.

Key responsibilities

• Develop and execute donor communication plans, including monthly newsletters and annual direct mailings.
• Create compelling stories and content for Dutch audiences, translating program information into accessible formats.
• Coordinate donor events, partnerships and visibility activities to boost retention and lead generation.
• Manage Dutch‑language website content and ensure digital communications reflect the appropriate tone and brand.

Required profile

• Strong written communication and storytelling skills, fluent in Dutch.
• 3‑5 years of experience in fundraising, donor communications, marketing or a related field.
• Proven ability to collaborate across fundraising, communications and program teams.

Required skills

• CMS management (WordPress)
• CRM systems (Engage)
• Email marketing platforms
• Microsoft Office Suite
• Content creation tools (Canva, Adobe Creative Suite)
• Web analytics tools (GA4 or Matomo)

What we offer

• Work at Hivos office in the city centre of The Hague within a stimulating international environment.
• Local contract with remuneration based on NL scale 11 (€4,151.21‑€5,523.71 gross per month, 36‑hour week).
• Laptop, travel expenses, pension fund participation and flexible working arrangements.