Enterprise Architect – OSS/BSS Transformation

About the role

Join Ericsson’s BOS Enterprise Architecture team within MEMA CSS and shape the architecture of complex OSS/BSS transformation programmes across the region. You will provide end‑to‑end architectural leadership, from network‑facing interfaces to business‑system integrations, helping customers build scalable, resilient, and maintainable platforms.

Key responsibilities

• Define and lead end‑to‑end OSS/BSS solution architectures for large transformation programmes, including multi‑vendor, hybrid‑cloud and on‑premises environments.
• Create clear architecture documents, integration designs, decision records, and reusable patterns that guide delivery teams.
• Review and challenge designs to protect quality, consistency, resilience, and long‑term maintainability.
• Lead architecture for strategic bids and customer engagements, translating transformation goals into credible, differentiated solutions.
• Present architecture options and recommendations to customer technology leaders and review boards.
• Work with sales and commercial teams to shape scope, assess feasibility, and identify delivery risks before commitments are made.
• Establish practical architecture governance, standards, and reference materials for the regional architecture community.
• Provide oversight across active programmes, resolving cross‑programme decisions and addressing design risks early.
• Mentor architects and share knowledge through reusable assets and participation in global architecture communities.

Required profile

• 15+ years of experience in IT and telecommunications, including senior solution or enterprise architecture roles on major programmes.
• Strong record of owning end‑to‑end architecture for large‑scale, multi‑country, multi‑vendor OSS/BSS transformations with concrete decisions and outcomes.
• Built or led an architecture governance function (design authority, architecture board) from the ground up or significantly matured an existing one.
• Represented an organisation in an external standardisation forum (e.g., TM Forum) and contributed to standards or industry reference architectures.
• Coached and upskilled a team of architects, demonstrating growth in competence and career progression.
• TOGAF 9 certification or an equivalent enterprise architecture qualification.
• Passion for solving hard integration problems, cross‑functional leadership without formal authority, and comfort with ambiguity and global travel.
• Confidence engaging technology and business leaders, with strong written and spoken English.
• Experience with Ericsson’s OSS/BSS portfolio, cloud deployments, EMEA transformation programmes, or GIAP certification is an advantage.

Required skills

• TOGAF 9 certification
• OSS/BSS architecture
• Hybrid‑cloud environments
• Cloud deployments