Field Application Engineer (Control)

About the role

Delta Electronics, a global leader in switching power supplies and thermal management products, is hiring a Field Application Engineer (Control) in Helmond. The role focuses on product support, with product management as a secondary responsibility, covering PLC, HMI, SCADA and field devices, and secondarily AC motor drives, servo drives, servo motors and motion controllers.

Key responsibilities

• Solve customer technical questions using the ticket system
• Provide on-site technical support, including parameter tuning, network communication and debugging
• Carry out product test tasks assigned by the PMM
• Prepare product training materials (PPT, video, demo kit) and deliver training
• Manage technical documentation
• Handle product returns, inspections, fault analysis, consultation and reports via the CRM
• Report technical product issues
• Occasional travel may be required

Required profile

• Master's degree or technical degree in Industrial Automation, Electrical Engineering, Mechatronics or a related field
• At least 3 years of hands-on experience with motion control, PLC, servo, drive or industrial automation products (e.g. Siemens, Omron, Mitsubishi, Beckhoff)
• Proven experience commissioning, diagnosing and troubleshooting in multi-vendor automation environments
• Experience coordinating between R&D, sales, customers and service teams
• Fluent English; additional European languages are an advantage

Required skills

• Industrial communication protocols and network configuration: Modbus, CANopen, EtherCAT, EtherNet/IP, PROFINET, OPC UA, MQTT
• Field devices, instrumentation, sensor integration, commissioning and troubleshooting (encoders, vision systems, temperature controllers, power meters)
• Planning, analytical and presentation skills