Front Office Intern

About the role

The July Twenty Eight, a hotel in Amsterdam combining hospitality with design, is looking for a full-time Front Office intern. The internship takes place in the hotel's flat organization, in an informal working atmosphere, and offers a monthly allowance of €600 gross (MBO).

Key responsibilities

• Take over from colleagues at the start of each shift and help surprise guests, such as delivering a birthday cake or newspapers to residents.
• Prepare for shifts in the reservation system (Mews).
• Check guests in and give precise recommendations about what to do and where to find local places, using your knowledge of Amsterdam.
• Care for guests from arrival to departure, building a special bond with guests who stay for longer periods.

Required profile

• Natural host who anticipates guests' needs.
• Vibrant personality and excellent communication skills in English and Dutch.
• Able to work independently and as part of a team.
• Familiar with Amsterdam and its hotspots.

What we offer

• Internship allowance of €600 gross per month (MBO).
• Personalized training opportunities for professional growth.
• A day off for self-care and another for community engagement, plus an online wellbeing platform.
• Health benefits including Padel, personal trainer sessions, free gym and sauna access, sports events and workshops.
• Daily closing drinks, employee rates for stays at The July and other hotels, and a Friends & Family rate.
• Team drinks, events and outings.