IT Support Technician (Onsite) - Backfill

About the role

Itproposal is looking for reliable, customer-focused IT Support Technicians to provide onsite technical support for its enterprise clients in Venlo, Netherlands. This is a flexible, project-based backfill position suitable for IT professionals, freelancers or technicians who want to supplement their income while working with well-known international organisations. Start date is ASAP.

Key responsibilities

• Provide on-site desktop and laptop support for end users.
• Install, configure and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting and escalate complex issues when required.
• Document completed work accurately and professionally.

Required profile

• 1+ year of IT Support, Help Desk or Desktop Support experience.
• Experience troubleshooting PCs, laptops, printers and peripherals.
• Excellent customer service and communication skills; able to work independently onsite.
• English communication skills (written and spoken).
• Preferred: CompTIA A+, Google IT Support, Microsoft or similar certification, and experience in corporate IT environments.

Required skills

• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Preferred: familiarity with Active Directory and basic user administration.

What we offer

• Flexible, project-based work with international enterprise clients.
• Competitive hourly compensation.
• Travel reimbursement where applicable.
• Potential for recurring assignments based on performance.

To apply, send an updated CV in English, your current location, notice period or availability, and work authorisation for the Netherlands if applicable.