Retail Technology IT Architect

About the role

Rituals is looking for a Retail Technology IT Architect in Amsterdam. You will shape and evolve the technology architecture behind the stores, making sure the retail technology landscape is reliable, scalable, secure and future-proof, and aligned with the needs of the stores and the wider Retail Technology strategy. You combine strong technical knowledge with a clear understanding of retail operations and act as the architectural owner of the end-to-end store technology landscape.

Key responsibilities

• Act as the architectural owner of the end-to-end Retail Technology landscape.
• Define and maintain architecture principles, standards and guidelines for store technology.
• Manage the lifecycle and roadmap of store technology so it stays scalable, supportable and fit for purpose.
• Evaluate new technologies and innovations and assess their impact on store operations.
• Support architecture decisions and ensure proposed changes fit the wider technology landscape.
• Provide architectural direction for assets such as POS devices, iPads, barcode scanners, payment terminals, Meraki equipment, CCTV, digital signage and meeting room equipment.
• Make sure partners and suppliers follow the relevant technology standards.
• Drive simplification, standardization and rationalization across the store environment.
• Work with suppliers to improve the performance, reliability and supportability of technology solutions.
• Ensure new technology is properly designed, tested and validated before deployment.
• Set up and run a store lab for testing, validation and pilots.
• Analyze recurring incidents and turn them into structural improvements; facilitate root cause analysis and problem management sessions with IT teams and external partners.
• Translate store pain points into long-term architectural improvements and measurable service enhancements, and contribute to the long-term Retail Technology strategy.