Senior Business Continuity & Operational Resilience Lead

About the role

MUFG Bank (Europe) N.V., a fully owned subsidiary of Mitsubishi UFJ Financial Group headquartered in Amsterdam, is recruiting a Senior Business Continuity Management & Operational Resilience Lead for its Resilience division. The role strengthens the bank's BCM capability and maturity, acting as a senior subject matter expert with overall accountability for the function's strategy and priorities (the Head of Resilience holds overall accountability). It sits within the European Resilience Team, which ensures critical services remain available under all conditions and supports compliance with the Digital Operational Resilience Act (DORA).

Key responsibilities

• Develop and lead the implementation of the BCM and operational resilience capability and maturity roadmap, working with the BCM Lead.
• Coordinate day-to-day BCM activities, including the annual BCM cycle, framework documentation, testing delivery, service oversight and supporting evidence.
• Define testing and exercising approaches, lead high-impact exercises and drive improvements through testing, assurance, lessons learned and remediation.
• Provide expert guidance on Business Impact Analyses, recovery strategies, critical dependencies and crisis preparedness.
• Set up a structured BCM capability assessment and assurance approach, lead thematic reviews and advise the Head of Resilience on capability gaps and investment needs.
• Represent BCM and Operational Resilience in regulatory, audit and governance discussions and build support across Technology, Operations, Risk, Compliance and the business.

Required profile

• Minimum 10 years' relevant experience, including 7+ years in BCM, Operational Resilience, Crisis Management or related fields in banking or financial services.
• Experience in complex international and matrix organisations.
• Fluent English; Dutch, Japanese, Spanish, German or French is an advantage.
• Willingness to relocate to the Netherlands; internal employees receive relocation support.

Required skills

• Strong expertise in BCM, Operational Resilience, Crisis Management, Recovery Planning and Business Impact Analysis.
• Solid understanding of European regulatory requirements, including DORA, ECB and EBA guidelines.
• Experience leading resilience testing programmes, assurance activities and continuous improvement initiatives.
• Proficiency in Excel, PowerPoint, Power BI and ServiceNow.

What we offer

• Gross salary based on experience, 8% holiday allowance, 13th month payment and 30 vacation days.
• Commuting allowance, €5 per day remote working compensation (max €60,000 per month) and a remote working policy.
• Mobile phone and home office equipment allowances, bicycle plan, company fitness and mental health workshops.
• Pension contribution (up to 5%) and paid training and development.