Sourcing & Category Expert - Business Applications

About the role

ING's Group Technology Procurement Category sits within the Group Procurement organisation and is led by the Head of Group Technology Procurement. Category management ensures best value for money when procuring goods and services, taking into account ING's goals, technology strategy and market conditions. This role joins a newly formed, high-performing team of specialists and reports directly to the Global Category Lead for Business Applications.

Key responsibilities

• Create the sourcing execution approach and drive results across global spend categories
• Manage critical and strategic contracts, ensuring compliance and value delivery
• Develop and execute bank-wide vendor strategies for assigned critical and strategic vendors
• Identify business needs, category specifications and vendor requirements, and provide strategic insights for category plans
• Lead high-impact negotiations with designated vendors
• Design and manage sourcing events, including the full RFX process, and negotiate and finalise contracts
• Oversee contract approvals, supplier onboarding and compliance checks, and support vendor master data and contract lifecycle management
• Build and execute vendor plans, partner with category managers on stakeholder engagement and supplier segmentation, and ensure contract and third-party risk compliance
• Negotiate major scope changes and renewals, monitor supplier performance and quality, and mitigate risks
• Execute complex sourcing projects, advise senior stakeholders, and negotiate with software vendors to avoid vendor lock-in

Required profile

• 3-6 years in procurement at a strategic level in an international organisation (preferably financial services)
• 3+ years negotiating for group-wide Business Applications vendors in Risk, HR, Finance and/or Core Banking domains
• Experience working with offshore teams
• Master English, spoken and written
• Strong project management, negotiation, analytical and influencing skills, and regulatory and compliance knowledge of procurement in finance

Required skills

• Deep understanding of software market trends and license models for enterprise vendors such as SAP, ServiceNow, Salesforce, SAS, FIS, Workday, Microsoft, Broadcom, Oracle, IBM and hyperscalers (preferred)
• Knowledge of commercial and contractual developments for assigned vendors

What we offer

• Salary indication tailored to qualities and experience
• 24+2 individual holiday days, 3 diversity days, up to 2 CSR days, 13th month salary, 8% holiday payment and individual savings contribution
• Mobility card, attractive pension scheme and hybrid working