Staff Software Engineer: Applied AI

About the role

Flexport is building AI agents that anticipate and resolve logistics problems across a global supply chain. As a Staff Software Engineer in Applied AI you will create end‑to‑end intelligent solutions that make customs compliance, document processing and exception management more autonomous.

Key responsibilities

• Design, develop and ship AI agents that handle real logistics work such as customs compliance and exception management.
• Collaborate across teams and stakeholders to deeply understand problems and deliver production‑ready solutions.
• Iterate rapidly from concept to deployment, treating each launch as a learning opportunity.
• Work directly with operators, domain experts and leadership to translate ambiguous challenges into shipped features.

Required profile

• 10+ years of software engineering experience with extensive hands‑on work on large language models.
• Strong product instincts and ability to identify high‑impact problems.
• Entrepreneurial drive, thriving in ambiguity and moving fast without waiting for direction.
• Excellent communication skills for cross‑team alignment.

Required skills

• Deep fluency with LLMs: agent patterns, Retrieval‑Augmented Generation, prompt engineering, tool use and evaluation.
• Full‑stack development expertise in TypeScript and Next.js.
• Experience with workflow orchestration tools such as Temporal (nice to have).
• Familiarity with data platforms like Postgres, Snowflake and AI APIs (Anthropic, OpenAI, Google).

What we offer

• Competitive equity program and health insurance with fully paid premiums.
• Daily catered meals, breakfast, snacks and soft drinks.
• Commute expense coverage for employees living outside Amsterdam.
• 25 vacation days, pension contributions and parental leave benefits.
• Hybrid work model: three days in office, remote flexibility.