Account Manager, Creative (Dutch speaking)

About the role

As an Account Manager in the Creative team, you will be the main point of contact for Dutch‑speaking clients, ensuring clear communication, alignment and a positive experience across projects and ongoing work. You will collaborate with Creative, Design, Strategy and other specialist teams to translate client needs into high‑quality deliverables.

Key responsibilities

• Build and maintain long‑term relationships with key clients.
• Act as day‑to‑day contact, managing communication, expectations and follow‑up.
• Develop deep understanding of each client’s business, brand, objectives and challenges.
• Organise and lead regular meetings, calls, planning sessions and project check‑ins.
• Translate client requests into clear briefs and actionable steps for internal teams.
• Work closely with Creative, Design, Strategy and other specialists to ensure output meets expectations.
• Ensure projects are delivered on time, within scope and budget.
• Proactively identify opportunities to improve the relationship, ways of working and output quality.
• Support Account Directors with account planning and gradually take ownership of client responsibilities.
• Contribute to identifying further work opportunities within existing client relationships.

Required profile

• 4–6 years of experience in account management within a creative, digital or advertising agency.
• Proven ability to manage multiple client relationships and projects simultaneously.
• Excellent communication and relationship‑building skills, able to earn trust with clients and internal teams.
• Strong understanding of creative and digital marketing processes and ability to work with Creative and Design teams.
• Highly organised with a proactive, structured approach to project and account management.
• Commercial awareness and interest in developing existing client relationships rather than new‑business sales.
• Ambitious, collaborative and results‑oriented with willingness to take on increasing responsibility.
• Native‑level Dutch and fluent English, both written and spoken.

What we offer

• Flexible hybrid working policy (2‑3 days in the Amsterdam office, plus up to 13 weeks remote abroad per year).
• 24 vacation days annually, with the option to purchase additional days.
• Learning and development programs through DEPT®/YOU Learning Menu and Special Programs.
• Health and wellness contributions via OpenUp platform, gym discounts and healthy office lunches.
• Discounted lease‑bike and NS Business Card for hassle‑free commuting.
• Recognition as a Certified B Corp®, Great Place To Work and award‑winning agency.