Assistant Manager - Hollister Kalverstraat

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Hollister store on Kalverstraat in Amsterdam. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing, scheduling, payroll and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and protect store assets
• Analyse reporting to inform decisions and run inventory control
• Operate register and point-of-sale systems and fulfill omni-channel orders
• Represent the brand and embody company culture and values

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• CEFR B2 fluency in English and Dutch, required
• Strong customer focus, knowledge of current fashion trends and a drive to achieve results
• Strong communication and interpersonal skills, team-building and coaching ability
• Ability to balance multiple tasks, take initiative and work in a fast-paced environment

What we offer

• Quarterly incentive bonus program
• Paid time off and paid volunteer day per year
• Merchandise discount and meal tickets (meal tickets depend on shift scheduling)
• Commuter allowance
• Definite contracts, with indefinite contracts available after two definite contracts of 90 and 180 days
• Training and development, career advancement opportunities and an Associate Assistance Program

The starting rate is 38,000 EUR annually. Job offers may be subject to work visa formalities.