Customer Success Internship 2027 – Fast Growing Scale‑up in Rotterdam

About the role

Join Monday Merch as a Customer Success Intern and support the delivery of merch projects for global brands. You will act as a bridge between clients and internal teams, ensuring smooth execution from order to delivery.

Key responsibilities

• Assist with client communication, including updates and order confirmations throughout production and delivery.
• Monitor project timelines, follow up with Production, Purchasing, and Logistics, and help guarantee on‑time, accurate deliveries.

Required profile

• Enthusiastic communicator, both on the phone and via email.
• Highly organized and able to work in a structured manner.
• Enjoy discovering how things work, taking ownership and proposing solutions.
• Thrives in a fast‑paced environment with evolving priorities.
• Currently pursuing or recently completed a university‑level education.
• Fluent in English; additional languages (Dutch, German, French) are a plus.

What we offer

• Internship allowance of €550 per month.
• Work from a beautiful office in Rotterdam city centre (no remote work).
• Opportunity to grow into a full‑time position.
• Access to a brand‑new MacBook and modern tools.
• Yearly company workation.