Freelance Onsite PC Technician (L1/L2 Support)
EVERIENCE · Amsterdam
Job description
About the role
Everience, an international consulting group delivering AI-augmented digital services, is looking for a freelance onsite PC technician in Amsterdam. The role covers first and second level IT support for clients, working 3 days per week, 8 hours per day, on the client site.
Key responsibilities
- Level 1 support: end-user support for Office applications, especially Office 365
- Initial setup and deployment of new computers using an internal tool (training provided)
- Onboarding users to company IT tools
- Printer support and troubleshooting
- Level 2 support: network topics such as firewalls, switches and connectivity
- Serve as escalation point for more complex technical issues
Required profile
- Fluent in Dutch and English
- Experience in both Level 1 and Level 2 IT support
- Comfortable working autonomously, with no backup needed
Required skills
- Microsoft Entra ID (Azure AD administration)
- ServiceNow for ticketing and incident management
- Use of company-specific deployment and support tools
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Published 1 day ago
Expires 1 month from now
5 views · 0 interested
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EVERIENCE
Amsterdam
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