Front Office Receptionist – Amsterdam

About the role

Join the Courtyard by Marriott Amsterdam team as a Front Office Receptionist, providing warm, personalized service to guests in a vibrant business district. You will be the first point of contact, ensuring smooth arrivals, departures, and memorable stays.

Key responsibilities

• Manage guest check‑in and check‑out procedures and complete shift checklists.
• Handle guest requests, including concierge services and special inquiries.
• Provide friendly, attentive service throughout the guest’s stay.
• Maintain accurate records using the Opera property management system.
• Collaborate with team members to ensure seamless operations.

Required profile

• Previous experience in a hotel reception or front‑office role.
• Service‑oriented mindset with a focus on guest experience.
• Strong attention to detail and ability to multitask.
• Team player with positive energy and flexibility for night shifts.
• Fluent in English and Dutch; additional language is a plus.

Required skills

• Proficiency with Opera PMS (property management system).

What we offer

• Training and development opportunities.
• Social activities and team events.
• Special room rates at Marriott hotels worldwide for you, family, and friends.
• Travel allowance based on home‑work distance.