Operations Management Trainee – Hotel Internship

About the role

Park Inn by Radisson Amsterdam City West, a 476-room hotel with an integrated congress centre designed by Karim Rashid, is looking for an Operations Management Trainee. You will be hands-on on the work floor while working closely with the management team on operational and strategic topics, and you will gain exposure to how decisions are made at a management level.

Key responsibilities

• Support daily operations across departments such as Front Office, Housekeeping, F&B and Engineering.
• Analyse operational performance (guest satisfaction, productivity, service flow) and identify improvement opportunities.
• Contribute to projects on efficiency, quality improvement and guest experience.
• Act as a link between operations and management, ensuring clear communication and execution.
• Take on duty management shifts, act as a point of contact on the floor and handle guest feedback.
• Support planning, reporting and optimisation of operational processes.

Required profile

• Currently enrolled in a hotel/hospitality management programme (HBO level).
• Available for a minimum of 6 months.
• Authorized to work in the Netherlands and has housing arranged in Amsterdam.
• Flexible and willing to work operational shifts, including evenings and weekends.

Required skills

• Strong English communication skills (additional languages are a plus).
• Analytical mindset combined with a hands-on attitude.
• Proactive, structured and eager to learn.

What we offer

• Monthly internship allowance of €945 for a full-time internship.
• Complimentary daily lunch in the canteen and in-house guest experience.
• Guidance in your development, close work with the management team and potential continued employment with Radisson Hotel Group.
• Learning and development through Radisson Academy and staff activities.
• Discounts on food and beverage at Radisson hotels in the Netherlands, and access to the Benefits at Work platform.