Senior Manager, IT - Order to Bill (SAP S/4HANA)

About the role

Kraft Heinz is looking for a Senior Manager, Order to Bill (OTB) within its ERP organization. The role leads strategic initiatives and global transformation programs focused on SAP S/4HANA implementation, optimization and operational excellence, acting as a functional leader for end-to-end Order to Bill technology and working with business stakeholders, system integrators and cross-functional IT teams.

Key responsibilities

• Lead and manage SAP S/4HANA OTB implementations, enhancements and transformation initiatives across global business units
• Drive end-to-end OTB process design covering order management, pricing, credit management, ATP and fulfillment, delivery processing, billing and invoicing, EDI/customer integration, returns and claims, e-invoicing, SAP DRC and partner integrations
• Define roadmap strategies, process improvements and digital transformation opportunities with business stakeholders
• Manage large-scale projects and agile delivery teams within scope, timeline, budget and quality
• Lead collaboration between SAP SD, Finance, Supply Chain, EDI, Middleware and Master Data teams
• Set up governance, testing, deployment planning and change management, and monitor operational KPIs
• Mentor internal teams, external consultants and offshore resources, and support AI, analytics and automation initiatives
• Ensure alignment with enterprise architecture, compliance, internal controls and SAP best practices

Required profile

• Minimum 7+ years of experience in a lead role managing SAP Order to Bill functions
• Proven track record leading full-lifecycle SAP transformation programs in global environments
• Strong project management and stakeholder management experience, including managing global teams and third-party partners
• People leader with experience mentoring teams, consultants and vendors
• Ability to hold strategic discussions with senior business stakeholders

Required skills

• Hands-on SAP S/4HANA implementation experience and deep knowledge of SAP SD and OTB processes
• Agile, Waterfall and hybrid delivery methods
• Preferred: consumer goods, manufacturing or food and beverage background; EDI, middleware and API integration knowledge; SAP S/4HANA certification; exposure to AI-enabled automation and analytics platforms