Site Reliability Engineer

About the role

We’re looking for a Site Reliability Engineer to join the Global Platform Team at HeadFirst x Impellam Group. In this role you’ll help build and operate the cloud platform behind our global Workforce‑as‑a‑Service ecosystem, working alongside Cloud, Platform, Data and AI engineers to improve platform resilience, reduce operational overhead and keep our Azure‑based landscape reliable, scalable and resilient.

Key responsibilities

• Improve reliability, availability and performance of our Azure platform and production environments.
• Build and enhance monitoring, logging and alerting using Grafana, OpenTelemetry, Azure Monitor and Log Analytics.
• Automate operational tasks and eliminate repetitive manual work with Infrastructure as Code and scripting.
• Design self‑healing capabilities and automated remediation to reduce incidents and improve recovery times.
• Investigate production incidents, perform root‑cause analyses and implement long‑term improvements.
• Define, measure and improve Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Optimise platform performance, scalability and operational efficiency.
• Collaborate with Cloud Engineers to enhance platform architecture, resilience and security.
• Support Data and AI teams by improving reliability of Azure Databricks environments.
• Drive engineering best practices around observability, automation and operational excellence.
• Continuously seek opportunities to reduce operational complexity and boost developer productivity.

Required profile

• 4+ years of experience as a Site Reliability Engineer, Platform Engineer, DevOps Engineer or Cloud Engineer.
• Strong hands‑on experience with Microsoft Azure.
• Experience with Infrastructure as Code using Terraform.
• Experience building and maintaining CI/CD pipelines using GitHub Actions or Azure DevOps.
• Proven track record in incident management, root‑cause analysis and post‑incident improvements.
• Familiarity with GitOps principles and modern deployment practices.

Required skills

• Microsoft Azure
• Terraform
• GitHub Actions / Azure DevOps
• Grafana
• OpenTelemetry
• Azure Monitor
• Log Analytics
• Python
• Bash (or similar scripting)
• Kubernetes
• Azure Databricks (advantage)
• SnapLogic (plus)