Channel Partners Program Manager

About the role

Axon is seeking a Channel Partners Program Manager to build and operate its international partner program from the ground up. Reporting to the Sr. Director of International Sales Ops, you will ensure distributor relationships run smoothly and contribute to scalable growth across markets.

Key responsibilities

• Design and launch a formal partner strategy, defining tiers, requirements and benefits, and document program guidelines.
• Administer distributor‑facing platforms, manage user access, and maintain data quality across pipeline records.
• Oversee distributor onboarding, training, recertification and ongoing enablement.
• Coordinate order processing, ensuring accurate, timely inclusion of distributor‑led orders in the sales pipeline.
• Collaborate with Sales, Marketing, Product, Compliance and other internal teams to align program rules and escalation paths.

Required profile

• 2–4 years of experience in channel/partner operations, sales operations or customer success.
• Strong attention to detail, especially regarding data accuracy and process consistency.
• Comfort working with external partners across regions, including non‑native English speakers.
• Proactive, service‑oriented mindset with ability to manage multiple requests simultaneously.

Required skills

• Experience with CRM platforms such as Salesforce or Microsoft Dynamics.
• Proficiency in Excel and Google Workspace for data analysis and reporting.
• Basic data analysis and reporting capabilities.