Partner Success Manager

About the role

As a Partner Success Manager at Transferz, you will own a portfolio of strategic global partnerships, ensuring they thrive and grow. You will act as the primary business contact, translating partner needs into actionable priorities and delivering on commitments.

Key responsibilities

• Manage and grow strategic global partnerships, acting as the main commercial and performance liaison.
• Understand each partner’s business model, strategy, and customer proposition to align Transferz’s services.
• Use data to identify risks and opportunities, driving improvements in reliability, quality, and flexibility.
• Collaborate with Supply, Customer Service, Product, and Data teams to continuously enhance performance.
• Lead strategic conversations, set clear priorities, and ensure delivery against agreed service levels.

Required profile

• Strong commercial mindset with a focus on partnership growth.
• Excellent analytical abilities to interpret performance data.
• Proactive communication and relationship‑building skills.
• Ability to work across multiple internal functions and international teams.

Required skills