Associate Senior Consumer Experience Scientist

About the role

Kraft Heinz's CCX (Culinary & Consumer Experience) team is a global R&D partner that turns consumer behaviours, pain points and expectations into insights for product and packaging development. As an Associate Senior Consumer Experience Scientist in Nijmegen, you will lead consumer research projects for packaging innovation and renovation, from learning plan execution through to insight delivery, and help build scalable consumer experience capabilities.

Key responsibilities

• Lead consumer experience research projects from learning plan execution through to insight generation and recommendations.
• Develop stakeholder-aligned learning plans linking business questions, objectives, methodologies and decision milestones.
• Run qualitative and quantitative studies end-to-end: design, fieldwork, analysis, synthesis and reporting.
• Translate consumer feedback and behavioural insights into recommendations that guide packaging design and development.
• Partner with Packaging R&D, Marketing, Consumer Insights, Design and external research partners, and run research readouts and synthesis sessions.
• Support research proposals, budgets and vendor management, tracking timelines, deliverables and risks.
• Contribute to improving research tools, frameworks and best practices, and share learnings across projects.

Required profile

• Master's degree or PhD in Consumer Science, Psychology, Behavioral Science, Marketing Research, Human Factors, Design Research, Anthropology, Sensory Science, UX Research or a related field.
• 3-5 years of experience in Consumer Experience, Consumer Insights, Consumer Research, Sensory & Consumer Science, UX Research or related disciplines.
• Demonstrated experience conducting qualitative and quantitative consumer research.
• Preferred: experience managing external research agencies, supporting innovation, renovation or product/package development, and working in FMCG.