Data Center Critical Facilities Technician

About the role

Iron Mountain is looking for a dedicated Critical Facilities Technician to join its Data Centre team in Haarlem. The role provides technical and facility support in a 24x7 data centre environment and covers the maintenance and oversight of critical electrical, HVAC, civil and building management systems. It is a full-time shift position.

Key responsibilities

• Take ownership of the critical power, cooling/environmental, security and support systems and facilities to meet or exceed uptime service levels.
• Perform limited maintenance tasks to keep the heating and cooling systems and the overall facility running smoothly.
• Monitor, resolve and update assigned service tickets in a ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Ensure the safety of the environment and occupants by following safety procedures and proactively identifying and resolving issues.
• Permit and monitor contract vendors, helping arrange access and create work authorisations and changes for internal work or vendor work.

Required profile

• Experience in a critical operations environment and/or data centre experience is preferred but not required.
• Self-motivated, with a strong sense of urgency and a commitment to supporting the team, customers and the company's vision.
• Ability to follow documented, process-driven safety codes and procedures.

Required skills

• Attention to detail and ability to follow documented safety procedures.
• Organization and prioritization to manage time and work efficiently with minimal supervision.
• Ability to multi-task across several systems to manage ticket queues and changing daily tasks.
• Customer service mindset and willingness to learn and grow within Iron Mountain.

What we offer

• Competitive salary package plus a 10% annual bonus.
• Health, wellness and retirement plans.
• Continuous learning and professional growth opportunities.
• Overtime work available.

Shift work is required: first, second or third shifts, including nights, weekends and holidays.