Front Office Internship

About the role

The Hoxton, Lloyd is a historic hotel in Amsterdam's Eastern Docklands with 136 bedrooms, and it is looking for an enthusiastic, guest-focused Front Office Intern. Reporting to the Front Office Manager, the intern helps run the day-to-day of the Front Office and is one of the first faces guests meet, from arrival to departure.

Key responsibilities

• Welcome guests individually and make their stay special
• Handle arrivals and departures and check that all bills are correct
• Help keep the hotel busy and assist the Front Office Manager with overbooking levels
• Answer phones, handle requests and give local recommendations
• Keep track of guests and handle small admin such as expenses, lists and stationery orders

Required profile

• Previous hotel or similar experience is not required; eagerness to learn is enough
• Availability for at least 6 months
• Positive attitude, helpfulness and passion for hospitality
• Team player who wants to be part of a supportive group

What we offer

• €750 gross per month for a full-time internship
• Food during shifts and a free night plus a meal for two on starting
• Training and development opportunities
• Volunteer time off with partner charities and a reward for going the extra mile
• Discounts across The Hoxton and the Ennismore family