Global Digital Innovation Manager

About the role

As part of Logitech's Omnichannel Digital Innovation & Product team, the Global Digital Innovation Manager leads initiatives across direct-to-consumer, retail and eTail channels, driving the global eCommerce strategy and shaping customer experiences worldwide. The role spans platform excellence, omnichannel growth strategy and leading a high-performing team.

Key responsibilities

• Spearhead innovation projects from concept to launch, defining roadmaps, coordinating cross-functional teams and using data-driven insights to deliver measurable impact.
• Drive rating and review / UGC enablement: oversee integration of R&R/UGC solutions in DTC channels, run sampling and UGC social proof campaigns, and manage quarterly business reviews.
• Drive guided selling and product configurator initiatives: develop interactive product finders and digital selectors, enable personalized configuration, and share conversion insights.
• Support the roadmap for AI-enabled experiences, identifying use cases that improve customer engagement and streamline operations.
• Monitor the rollout of eCommerce strategies across DTC and eTail channels and share best practices globally.
• Mentor a team of digital innovation specialists, manage vendors (onboarding, reviews, budget, negotiations) and run training and knowledge-sharing programs.

Required profile

• 5-8 years of experience in digital, product or eCommerce roles, ideally with global or regional scope.
• Proven success building and leading diverse teams, with multiple years developing professionals in a matrixed or global environment.
• Hands-on leadership style, strong communication, emotional intelligence and conflict resolution skills.
• Experience creating global guidelines and best practices, and managing complex vendor relationships.

Required skills

• Budget management, vendor negotiations and project management.
• Deep knowledge of eCommerce trends, platforms and customer experience optimization.
• Understanding of omnichannel strategies and user-generated content tools such as Bazaarvoice (highly valued).

The company offers a hybrid work model and states that benefits vary by location.