IP/Datacom Technical Support Engineer (Graduate Programme)

About the role

Huawei Europe is looking for a graduate IP/Datacom Technical Support Engineer for its Fresh Graduate Programme, based onsite in Rijswijk, Netherlands. The role supports partners and projects in delivering Huawei IP and data network solutions, and Dutch-speaking candidates are preferred.

Key responsibilities

• Provide technical support and expertise for IP and data network solutions, including routers, switches, firewalls, SDN and network automation platforms such as iMaster NCE.
• Plan and deliver technical training, workshops and certification support for partners, strengthening their ability to implement and maintain Huawei IP and data network solutions.
• Support the full execution of IP and data network projects, including validating designs, troubleshooting, migration activities and on-site and remote support.
• Analyze and solve complex technical issues during project implementation and operation, ensuring high customer and partner satisfaction.
• Create and maintain technical documentation, best practices and knowledge-sharing material for internal teams and partners.

Required profile

• Degree (WO) or higher in telecommunications, computer science, computer engineering, electrical engineering or a comparable technical field.
• Excellent spoken and written Dutch and English.
• Strong communication and presentation skills, able to explain complex topics clearly to partners and customers.
• Proactive, customer-oriented, strong problem-solving skills and teamwork.
• Willingness to travel within the Benelux and Ireland when needed.
• Already eligible to live and work in the Netherlands, with no need for visa sponsorship now or in the future.

Required skills

• Technical knowledge of IP and data networking, including routing, switching, MPLS, VPNs, QoS and network automation.

What we offer

• A competitive salary package.
• Training and workshops during the first six months, direct customer interaction and varied tasks.
• Mentor Buddy Program and regular networking events with other new hires.