Manager, Network & NDR Engineering

About the role

The Manager, Network & NDR Engineering EU leads the day‑to‑day operations of the European Network & NDR Engineering team, ensuring delivery, support and maintenance of network security and NDR services for clients.

Key responsibilities

• Lead the EU team to meet delivery commitments, service quality and customer expectations.
• Manage engineering capacity, prioritisation and resource allocation for projects and operational support.
• Act as an escalation point for service‑delivery and customer‑impacting issues.
• Support major incident management, service restoration and stakeholder communication.
• Drive continuous‑improvement, automation and operational‑efficiency initiatives.
• Provide line management, coaching and career development for Engineers and Senior Engineers.

Required profile

• Proven experience leading operational, engineering or technical teams.
• Strong people leadership, coaching and performance‑management skills.
• Experience in managed‑services or customer‑facing delivery environments.
• Excellent stakeholder management and communication abilities.
• Ability to balance customer requirements, business priorities and team capacity.

What we offer

• Competitive salary aligned with achievements.
• Flexible working hours with remote or office options.
• Pension scheme, 26 vacation days plus mandatory days, 8% holiday allowance.
• Development opportunities through training, TechTalks and events.
• Laptop, business phone (reimbursement up to €25) and home‑office allowance (internet up to €40).
• Performance bonus and profit sharing.