Senior Compliance Specialist - Service & Repair EMEA

About the role

Medtronic's Service & Repair (S&R) EMEA organization is looking for a Senior Compliance Specialist based in Heerlen, the Netherlands. The role ensures ongoing compliance of the S&R EMEA organization with quality standards, regulatory requirements and company policies, drives process improvement, facilitates cross-functional teams and acts as a subject matter expert. It requires 2 days on site per week and does not include relocation assistance.

Key responsibilities

• Ensure ongoing compliance of the S&R EMEA organization with quality standards, regulations and policies
• Facilitate annual compliance management reviews of the compliance strategy and programs
• Provide data to management so compliance strategies can be evaluated, and monitor compliance metrics to find improvement opportunities
• Collect and analyze data to identify root causes of compliance issues and follow up on compliance actions (CAPA, change control, regulatory actions)
• Support audit and inspection preparation, resolution of findings and liaison with auditors and inspectors
• Prepare reports and documentation for internal and external stakeholders
• Plan, perform and implement process improvement initiatives

Required profile

• Bachelor's degree with at least 4 years of relevant experience, or a Master's degree with at least 2 years, in Quality, Compliance or Process Improvement
• Experience in a medical device or similarly regulated industry
• Fluent written and spoken English
• Proven experience in cross-functional stakeholder management and project management
• Ability to work in a cross-functional, global environment with cultural awareness

Preferred qualifications

• Experience supporting remote employees and/or field sales
• Knowledge of local/country regulations and of Service & Repair or technical field service environments
• Experience with audit/inspection readiness programs
• Agile, Lean or Six Sigma certification, and project management certification

What we offer

• Salary range in the Netherlands of 65,040 to 97,560 EUR, depending on experience and qualifications
• A flexible benefits package
• Eligibility for the Medtronic Incentive Plan (MIP)