Strategic Account Director

About the role

We’re looking for a Director, Strategic Accounts who thrives in a highly autonomous environment. You’re product‑minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. Our strong engineering team can aggressively support potential sales with customizations to close the deal.

Key responsibilities

• Develop a strategy to break into and close key strategic logos for Decagon.
• Develop deep, trusted relationships with key stakeholders at all levels of the customer organization.
• Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion.
• Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions.
• Forecast and accurately report on pipeline and revenue.
• Develop and execute account plans to secure strategic deals.
• Provide feedback and insights to product and leadership teams to influence the roadmap.
• Maintain expert‑level knowledge of the company's products, services, and industry trends.
• Expect moderate travel.

Required profile

• 7+ years of experience in strategic or enterprise sales.
• Proven track record of growing revenue and expanding business with large, complex accounts.
• Excellent communication, presentation, and negotiation skills.
• Strong business acumen and ability to speak the language of the C‑suite.
• Consultative selling approach with a focus on value‑based solutions.
• Ability to manage multiple stakeholders and cross‑functional initiatives.
• Bachelor's degree or equivalent work experience.

What we offer

• Medical, dental, and vision benefits for you and your family.
• Life insurance and disability benefits.
• Retirement plan (e.g., 401K, pension).
• Parental leave and fertility/family‑building benefits.
• Monthly wellness stipend.
• Daily lunches and snacks in the office.
• Take‑what‑you‑need vacation policy (subject to local requirements).