Customer Success Consultant (Dutch Speaker)

About the role

NielsenIQ is looking for a Customer Success Consultant in Amstelveen, part of the Retailer Service team in the Netherlands. You will partner with leading Dutch retailers, helping them make better business decisions through data, analytics and industry expertise. The role combines relationship management, consulting and analytical problem solving.

Key responsibilities

• Build trusted relationships with retail clients and become their strategic advisor
• Analyse market, category and shopper data to identify opportunities and risks
• Translate complex datasets into clear, actionable recommendations
• Deliver presentations and business reviews to client stakeholders
• Proactively identify ways to increase client value and satisfaction
• Collaborate with analytics, commercial and operational teams
• Help clients use NIQ solutions to answer key business questions

Required profile

• 2-5 years of experience in customer success, consulting, category management, insights, analytics or account management
• Fluency in Dutch and English
• Experience in FMCG, retail or market research is an advantage
• Naturally curious about consumer behaviour and retail trends, comfortable turning data into stories
• Enjoys building relationships and balancing analytical thinking with commercial awareness

Required skills

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills

What we offer

• Salary of 48,700 to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment
• Flexible hybrid working (home and office)
• Own relationships with well-known Dutch retailers and a flexible career path within NielsenIQ
• Benefits such as volunteer time off, LinkedIn Learning and an Employee Assistance Program