Hardware Engineer - Radiation Therapy Equipment

About the role

Siemens Healthineers, through its Varian Field Service Engineer Hardware team, is looking for a hardware engineer for radiation therapy equipment. The role covers troubleshooting, repair, installation, upgrade and preventative maintenance of designated equipment, within a defined field service territory in the Netherlands, with occasional travel to neighbouring countries.

Key responsibilities

• Troubleshoot, diagnose and repair designated equipment, including preventative maintenance, installations and upgrades.
• Manage time and schedule, prioritising incoming customer calls and completing work to agreed field service levels.
• Escalate incidents when needed and request help from more experienced colleagues.
• Maintain territory management and expense control, including timely field service and expense reports and consignment documentation.
• Build strong customer relationships and understand customer care and experience management.

Required profile

• Medical device experience is preferable.
• Basic understanding of imaging systems.
• Ability to perform routine maintenance such as follow-ups, PMIs and minor STBs.

Required skills

• Electrical and/or mechanical engineering background.
• Use of test equipment for verification, checkout and calibration of electronic equipment.
• Basic computer usage and debugging skills.
• Fundamental knowledge of delivery system networks and networking techniques.