HR Business Operations - Netherlands & Belgium

About the role

Medtronic is looking for an HR Business Operations specialist who also acts as an in-country resource for the Netherlands and Belgium. The role bridges global HR strategy and local execution, using AI-driven tools to deliver HR services with precision, compliance and speed. It sits within the HR Business Operations team, which supports HR business partners with complex, escalated cases and on-demand solutions such as the HR Portal, HR virtual assistant and Workday.

Key responsibilities

• Act as the primary in-country point of contact, setting operational standards and integrating AI and automation into daily HR tasks so transactions are accurate and programs run efficiently.
• Work with People Connect coordinators and the People Solutions team, using data analytics and AI insights to improve processes and the information flow between HR partners and global centres of expertise.
• Contribute to the end-to-end lifecycle of in-country HR transactions, verify documentation, troubleshoot complex processes in Workday and ServiceNow, and own escalated cases.
• Serve as the main resource for HRBPs on local social legislation, employment terms and benefits, translating global and regional policies into compliant local practice.
• Maintain digital records and generate local employment contracts, correspondence and legal forms, meeting local completion requirements and global scanning and filing standards.
• Support EurAsia Group HR projects, giving AI-enhanced reporting and guidance on HR systems (Workday, Recognize) and directing leaders to self-service tools.

Required profile

• At least 3 years of experience in HR Business Operations, HR Generalist or a similar in-country operational role.
• Knowledge of local labour laws, social legislation and country-specific HR compliance.
• Fluent English and Dutch (written and spoken); French is a benefit.
• Excellent interpersonal and time-management skills, able to work in a global matrix environment.

Required skills

• Proficiency with AI tools to boost productivity.
• Advanced MS Office; hands-on experience with Workday or ServiceNow is a distinct advantage.
• Preferred: strong attention to detail, follow-up and complex project coordination.

What we offer

• Salary range in the Netherlands of 44,800 to 67,200 EUR, depending on experience and qualifications.
• Eligibility for the Medtronic Incentive Plan (short-term incentive).
• A wide range of benefits and a focus on professional and personal development.