Senior Sales Coordinator

About the role

Delta Electronics, a global leader in switching power supplies and thermal management products, is looking for a Senior Sales Coordinator to join its international team in Helmond. The role supports the smooth management of customer orders, sales operations and key account activities, combining customer coordination, order management, SAP activities, data analysis and sales support. It acts as a link between customers, Sales, Logistics, Finance and other internal teams.

Key responsibilities

• Maintain accurate master data, including pricing and customer information, in internal systems such as SAP/SPS.
• Process and manage customer orders, delivery dates and outbound schedules to ensure timely fulfillment.
• Respond promptly to customer inquiries with accurate information on product availability, pricing and delivery schedules.
• Serve as main contact for key accounts, covering order handling, shipment and invoicing, and build strong customer relationships.
• Track and analyze order trends, forecast accuracy and customer demand to support planning and decisions.
• Issue invoices and proforma invoices, review accounts receivable and follow up overdue invoices, and process logistics-related invoices.
• Collaborate with cross-functional teams and remote colleagues, and follow up on incomplete or inaccurate information.
• Support the Sales team with customer documents, CRM updates, sales reporting, sample coordination and administrative tasks.

Required profile

• Bachelor's or Master's degree in a relevant field.
• At least 2 years of experience working with SAP in a supply chain, customer support or related role in an international environment.
• Ability to work under pressure, prioritize tasks and solve problems proactively.
• Strong team player who can work independently and manage multiple stakeholders.
• Excellent English communication skills; German, French or Polish is an advantage.

Required skills

• Hands-on experience with relevant SAP transactions.
• Experience with data analysis and reporting tools such as Power BI, R or SQL is a plus.