Assistant Manager - Hollister Store

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Hollister store in Maastricht. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing, scheduling, payroll and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and protect store assets
• Analyse reporting to inform decisions and run inventory control
• Operate register and point-of-sale systems and fulfill omni-channel orders
• Represent the brand and embody company culture and values

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• CEFR B2 fluency in English and Dutch, required
• Strong customer focus, knowledge of current fashion trends and a drive to achieve results
• Strong communication and interpersonal skills, team-building and coaching ability
• Ability to balance multiple tasks, take initiative and work in a fast-paced environment

What we offer

• Starting annual rate of 38,000 EUR (range 38,000-38,000 EUR)
• Quarterly incentive bonus program, paid time off and a definite contract (indefinite after two 90-day and 180-day definite contracts)
• Merchandise discount, meal tickets and commuter allowance depending on shift scheduling
• Paid volunteer day per year, associate assistance program and training and development
• Career advancement opportunities with promotion from within