Brand Representative - Hollister, Kalverstraat

About the role

A Hollister store on Kalverstraat in Amsterdam is looking for a Brand Representative. The role brings store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone.

Key responsibilities

• Provide warm, welcoming and attentive service, anticipate needs and offer product support and styling guidance across categories
• Support product replenishment and keep the sales floor clean, organised and visually consistent, including folding, hanging and sizing
• Process purchases, returns and exchanges accurately and efficiently
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store packaging

Required profile

• Fluent English; Dutch is optional but appreciated
• Ability to create a welcoming and inclusive customer experience
• Comfortable working in a dynamic environment, balancing customer engagement and operational tasks
• Strong organisational skills and attention to detail
• Reliable and committed to consistent attendance

What we offer

• Paid time off
• Definite contract, with indefinite contract on the 4th renewal
• Merchandise discount
• Meal tickets depending on shift scheduling
• Commuter allowance
• Associate assistance program
• Training and development, career advancement opportunities

The starting rate is 5.17 EUR per hour. Job offers may be subject to work visa formalities.