Merchant Fraud Analyst

About the role

We are looking for an ambitious analyst to join our Merchant Fraud team in Amsterdam. You will work closely with Compliance, Product and other Merchant Operations teams to identify, investigate and prevent fraudulent activities related to acquiring, banking and issuing services. The Merchant Fraud Team is responsible for detecting and mitigating fraudulent activity at scale for Adyen and its customers.

Key responsibilities

• Monitor and investigate transaction patterns, account activity, and user behavior to detect and mitigate fraudulent activity in real‑time.
• Assist in the development and optimisation of fraud detection systems and tools, suggesting improvements as needed.
• Develop and optimise policies and procedures for fraud incident response, root‑cause analysis, funds recovery and communication protocols.
• Manage fraud recall handling, coordinating with banks and networks to recover funds where possible.
• Stay up‑to‑date with the latest fraud trends, techniques and technologies to continuously enhance detection and prevention methods.

Required profile

• Fluent in spoken and written English.
• 1‑3 years of experience in fraud at a financial institution.
• Knowledge of multiple forms of fraud and financial crimes such as APP fraud, account take‑overs, shopper and merchant collusion, synthetic identity fraud.
• Ability to make difficult decisions, learn quickly and use data to drive decisions, working both independently and collaboratively across teams.