Senior Key Account Manager

About the role

Kraft Heinz is looking for an experienced Senior Key Account Manager for one of its retail customers in the Netherlands. The role is based in Amsterdam within the Benelux Business Unit, reporting directly to the Customer Group Manager and working alongside senior team members. You will own the relationship with one of the largest customers in the Benelux and drive sustainable, profitable growth.

Key responsibilities

• Manage and strengthen the relationship with one of the largest customers in the Benelux.
• Drive profitable growth through optimal portfolio management and execution of strategic account plans.
• Identify opportunities using analytical skills, for example Nielsen/IRI data.
• Develop long-term sales plans, monitor and adapt sales activities to meet them.
• Ensure cross-functional alignment on portfolio developments, sales forecasting, demand planning and marketing.
• Run annual negotiations with the Customer Group Manager.

Required profile

• Minimal bachelor's degree.
• Circa 5-7 years of proven, relevant experience in commercial roles in a fast-paced FMCG environment with retail customers.
• Data-driven and analytical approach.
• Strong proficiency in Dutch and English.
• EU working permit required (Orientation Year Visa not included).

Required skills

• Excellent communication skills to deal with colleagues at all levels.
• Confidence and ability to push back against resistance.
• Simplification skills: turning complex challenges into simple, fast solutions.
• Commercial sense and empathy, with a focus on understanding the customer.

What we offer

• A fast career track, a competitive salary and an excellent bonus structure.
• Hybrid model: 3 days in the Amsterdam office and 2 days from home, plus 20 days per year to work from anywhere.
• Benefits including commuting allowance, hybrid work allowance and reimbursements, bicycle and gym discount plan, employee assistance program and supplemental health insurance.
• Discounts with Kraft Heinz partners on fashion, electronics, travel and more.

Hiring process: after application and CV screening, a cognitive assessment and an introductory call with the talent acquisition team, then interviews with the Customer Group Manager, HR Business Partner, Sales Director and a cross-functional interviewer.